Overview
Attorneys hate talking about money. Let's be honest about that. You went to law school to practice law, not to chase down overdue invoices. And yet, 85% of law firms say collections is one of their biggest operational headaches. Here's what typically happens: You do the work. You send an invoice. The client doesn't pay. You wait 30 days and send another invoice. They still don't pay. You have your paralegal call them. It's awkward. They promise to pay next week. They don't. By day 90, you're writing it off or considering collections. All that work. All that time. No money. Why Clients Don't Pay It's usually not because they're deadbeats. It's because: 1. They forgot. Life is busy. Your invoice got buried in their email. 2. They're confused about what they owe. Legal bills are complicated. 3. They're having cash flow issues. They need a payment plan but are embarrassed to ask. 4. Nobody followed up. One invoice email isn't enough. How AI Handles Collections AI follows up on invoices the way it follows up on everything else — consistently, persistently, and without emotion. Day 1: "Hi John, your invoice #1234 for $2,500 has been issued. You can pay online at [link] or call us to set up a payment plan." Day 7: "Just a friendly reminder about invoice #1234. Is there anything I can help with regarding payment?" Day 14: "Hi John, checking in on your outstanding balance. If you'd like to set up a payment plan, we're happy to work with you. Just reply to this text." Day 21: "Your acc
