Overview
Class action is the ultimate volume play, and most firms are drowning in it. When you file a class action or start advertising for plaintiffs, you don't get 10 leads. You get 10,000. Sometimes 100,000. You need to qualify every single one. Quickly. Accurately. Consistently. Your intake team of 6 people isn't going to cut it. The Flood Class action advertising — whether it's a data breach, product liability, consumer fraud, or employment class action — generates massive spikes of leads. TV ads, social media, web campaigns — when it hits, your phone doesn't stop ringing. Each of those calls needs to be: 1. Answered (not voicemail'd) 2. Qualified against specific criteria 3. Documented with consistent data 4. Signed if qualified 5. Followed up if incomplete That's not a human-scale problem. That's an AI-scale problem. The Consistency Issue When humans handle high-volume intake, quality degrades. Call #1 of the day gets thorough questioning. Call #347 gets rushed. Important qualification criteria gets skipped. Data gets entered inconsistently. Cases that should have been signed slip through. AI doesn't get tired. Call #1 and call #10,000 get identical treatment. Every qualifying question asked. Every data field completed. Every potential plaintiff treated with the same care and attention. The Qualification Matrix Class actions have strict qualification criteria: - Were they affected by the specific incident/product/behavior? - During the relevant time period? - In the relevant ge
